Refund Policy
Last updated: 9 August 2026
1. Simple summary
If you buy a Digital Invite invitation and have not published it yet, you can ask for a full refund within 7 days of payment.
Once your invitation is published (live for guests), the purchase is generally final, except where Indian law requires otherwise or we decide a goodwill refund is fair.
2. How to request a refund
Email support@shyara.co.in from the email on your Digital Invite account. Include:
- Your account email
- Order or invoice number (from your payment email, if you have it)
- A short reason for the refund request
We aim to respond within a few business days. Approved refunds go back through the original payment method via Razorpay. Bank timing can take a few extra days.
3. What is not covered
- Requests more than 7 days after payment, if the invite was never published
- Published invitations, unless required by law or we agree otherwise
- Issues caused by wrong details you entered after you chose to publish
- Third-party outages outside our reasonable control
4. Contact
Shyara Tech Solution (OPC) Private Limited · Product: Digital Invite
Email: support@shyara.co.in
Phone: +91 95846 61610
Related: Privacy Policy · Terms of Service
Questions? Email support@shyara.co.in.